At Youmeya, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you use the Youmeya app (“the App”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account or use our services, we collect personal information such as your name, email address, phone number, and payment details.
- Location Data: We may collect location information if you use location-based services (e.g., to request a cleaning service).
- Device Information: We collect data about your device, including device type, operating system, app version, and crash data to improve performance.
- Usage Data: We collect information about how you interact with the app, such as the services you request, search queries, and app navigation.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services (such as processing service requests and payments).
- To personalize your experience and provide relevant service recommendations.
- To communicate with you, including customer support, updates, and promotional messages.
- To analyze app performance and improve functionality.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We may share your data with:
- Service Providers: We may share your data with trusted third-party service providers who help us operate the app, process payments, and provide services to you.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or other legal processes.
4. Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You can correct or update your personal information if it is inaccurate.
- Deletion: You may request the deletion of your personal data under certain circumstances.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Children’s Privacy
Youmeya does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy in the app.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email:admin@youmeya.online